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01 49 90 00 00

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Shipping practices & Useful information

To get our shipping costs, you must have a valid account.

To login or create an account, click here.

 

Delivery tracking

With the new Web platform Walomo, you can check the status of your orders and track your shipments in real time. To access, visit the My Orders in your account.

 

Delivery time

UPS is our shipping partner for its reliability and its delivery time.

These times are indicative and may be adjusted.

For delivery in Europe excluding France, Benelux and Switzerland, the time varies from 3 to 6 working days.

 

Special Shpping Methods

For some large orders (or heavy merchandise), a chartered truck may be considered. You will have to provide adequate equipment for unloading trucks stacker type. If you don't have any forklift on site, please let us know.

Deliveries are made on exchangeable Euro pallets.

For delivery to logisticians, stringent standards on pallet height term are applied. In this case, a supplement may be required because of the proliferation of pallets.

For more information about special shipping methods, please contact Véronique at veronique@walomo.com.

 

Routing

For 30 years, Walomo provides routing for orders with multiple delivery addresses. This service is charged extra for postage and can be encrypted on the website.