FAQ Search Results
Pour le montage de votre produit, vous pouvez désormais télécharger la notice directement depuis la page produit en question. Des vidéos explicatives sont également disponibles sur notre chaîne YouTube : @U-KNOW_PLV.
Pour valider votre bon à tirer, il vous suffit de suivre les étapes présentées dans notre vidéo explicative sue notre chaine Youtube : https://www.youtube.com/@U-KNOW_PLV
Tout est détaillé pas à pas !
To access stock, prices and ordering, you must log in with your login details on the Login page. Ordering is only possible when you are logged in as a Walomo customer.
Generally, the lead time varies between one week and 15 days after validation of the artwork.
Your payment conditions depend on our system. To change your payment terms, please send an email to facturation@walomo.com.
Yes, the special thing about sublimation is that this technique preserves the technical properties of the product.
Changing a roll-up poster requires delicate handling. If you want to do it yourself: insert the small key supplied with the roll-up poster into the hole in the side of the base (below the base), once the poster has been pulled all the way up (until the white part appears at the bottom). Inserting the key locks the poster roll-up system. Next, gently remove the poster, reposition the double-sided sticker on the base and reattach the new poster.
Whether a ball is machine-stitched or hand-stitched has no bearing on the quality of the ball. A machine-sewn balls will always have a final hand-sewn seam.
Shipping costs depend on the total amount of your order (excluding VAT). For this reason, please make a quote simulation on our website or refer to our General Terms and Conditions of Sale.
We deliver within 24 to 48 hours for standard delivery, or you can take advantage of express delivery by Chronopost (next-day delivery before 1pm).
On a down jacket, the preferred marking is embroidery. A patch can also be applied to the down jacket. Screen printing and digital transfers are not possible on a down jacket.
Yes, if you only want to order structures or bases, or if you want to restock a single visual, this is possible.
A football of official weight and size meets the standards set by the Fédération Internationale de Football Association (FIFA).
A Rugby ball of official weight and size meets the standards set by the IRB.
We deliver within 24 to 48 hours by GLS, or you can benefit from express delivery by Chronopost (next-day delivery).
All our products can be customised: for major modifications, it is preferable to carry out a special manufacture in order to have the full range of possibilities for customising your product. Certain minimum quantities are required for special production.